Foritas Assured AI Receptionist™
Intelligent Voice. Human-Like Conversations. Real Business Impact.
Powered by 3CX and OpenAI. Designed, deployed, and supported by Foritas.
A Smarter First Impression
Meet the Foritas Assured AI Receptionist™, the next evolution of business voice automation. Built on the latest 3CX v20 AI framework, it replaces outdated IVR menus with conversational understanding — letting your callers simply say what they need and get help instantly.
No buttons. No menus. Just smart, natural interactions that reflect the professionalism of your brand.
The Foritas Assured AI Receptionist is available now and delivers tangible business benefits from day one:
1. Natural Language Call Routing
- Callers speak naturally — “I need technical support” or “I want to talk to billing.”
- The AI instantly understands intent and routes the call to the right department or extension.
- Available in multiple languages for diverse customer bases.
2. After-Hours Coverage
- Never miss an opportunity or a service request.
- AI handles calls when your office is closed, logs the message, and sends notifications or voicemail transcriptions to your team.
3. Intelligent Voicemail Transcription
- Every voicemail is transcribed and delivered to your inbox or helpdesk queue.
- Saves time and ensures nothing slips through the cracks.
4. Custom Business Information
- The AI can answer basic questions about your organization — hours, address, services, and departments.
- For Foritas clients, the receptionist can be trained to respond with company-specific details such as: “Foritas provides VoIP, carrier, managed IT, and fiber network solutions from its New York headquarters at 112 West 34th Street.”
5. Consistent Caller Experience
- Every caller is greeted with a friendly, brand-aligned tone that can include your business name, tagline, and custom messages.
- Easily update greetings, FAQs, or routing logic as your business evolves.
Coming Soon
We’re continuing to expand what your AI Receptionist can do. Future updates will include deeper integrations and advanced intelligence features, such as:
CRM Integration
Seamless links with popular platforms like ConnectWise, Salesforce, and HubSpot to automatically create and update customer records.
Virtual Assistant Mode
Enhanced conversational capabilities that allow the AI to schedule appointments, provide order updates, or launch workflow automations.
Secure Bill Payment
PCI-compliant payment link generation (via Stripe or other gateways) so customers can make payments safely during or after a call.
AI-Driven Insights
Post-call summaries, tone and sentiment analysis, and keyword trends — helping you understand customer needs and team performance at a glance.
Voice Analytics and Multi-Language Expansion
Improved voice recognition models and multilingual accuracy using the OpenAI Whisper engine built into 3CX.
Why Choose Foritas
With more than 30 years of communications and IT expertise, Foritas combines proven engineering with modern AI innovation.
Our technicians are 3CX-certified and our systems are built, hosted, and supported from our New York operations center.
Every Foritas AI Receptionist deployment is:
- Professionally configured and tested
- Securely managed and monitored
- Supported by real engineers — not chatbots
Get Started
Bring intelligence to your voice communications today.
To learn more or request a demo of the Foritas Assured AI Receptionist™, contact our team:
Connect With Us
Locations
New York Corporate
112 West 34th Street, 18th Floor
New York, NY 10120
